Last Updated: 19 December 2025

OVERVIEW

Welcome to Roovita Wellness.

The terms “we,” “us,” and “our” refer to Roovita Wellness. We operate this store and website — including all related information, content, features, tools, products, and services (the “Services”) — to provide you with a curated wellness shopping experience.

Roovita Wellness is powered by Shopify, which enables us to provide the Services.

These Terms of Service (“Terms”), together with any referenced policies, describe your rights and responsibilities when you use the Services.

By visiting, interacting with, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that:

• You are at least the age of majority in your place of residence; and
  
• You consent to any minor dependents using the Services through devices you own or manage.
  

To access certain features, you may be required to provide accurate personal information (including billing and shipping details). You are responsible for:

• Maintaining the confidentiality and security of your account; and
  
• All activity that occurs under your account.
  

You may not transfer, sell, or assign your account to another person.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to accurately display product information. However, colours, appearance, or textures may vary depending on your device or screen settings.

We do not guarantee that products will meet subjective expectations or match online imagery exactly.

Product descriptions, availability, and pricing may change without notice. We reserve the right to limit sales by person, household, or geographic region on a case-by-case basis.

SECTION 3 — ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are not accepted until payment is successfully processed.

If we cancel or modify an order, we will attempt to notify you using the contact details provided at checkout.

Returns, refunds, and exchanges are governed by our Returns & Refunds Policy.

Purchases are for personal use only and not for resale.

SECTION 4 — PRICES AND BILLING

Prices, promotions, and discounts may change without notice.

You agree to provide current, complete, and accurate billing and account information. You confirm that:

• You are authorised to use the payment method provided
  
• Your payment details are correct
  
• Your payment provider will honour charges incurred
  

Unless stated otherwise, prices do not include taxes, shipping, customs duties, or handling fees.

SECTION 5 — SHIPPING AND DELIVERY

Delivery timeframes are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, supplier delays, or events outside our reasonable control.

Risk of loss passes to you once the order is handed to the carrier, to the extent permitted by law.

SECTION 6 — INTELLECTUAL PROPERTY

All content on the Services — including text, images, graphics, videos, trademarks, logos, product reviews, and design — is owned by Roovita Wellness or its licensors and protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only.
Unauthorised copying, reproduction, distribution, or commercial use is prohibited.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available,” without warranties or guarantees.

Your use of optional tools is at your own risk. New features added to the Services will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain links to third-party websites or resources.

We are not responsible for:

• Third-party content or accuracy
  
• Purchases made through third-party sites
  
• Loss or damage arising from third-party interactions
  

Please review third-party terms and policies before engaging with them.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify. However, all sales are solely between you and Roovita Wellness.

Shopify is not responsible for products sold, customer service, refunds, or disputes related to your purchases.

SECTION 10 — PRIVACY POLICY

Your personal information is handled in accordance with:

• The Roovita Wellness Privacy Policy
  
• Shopify’s Privacy Policy
  

By using the Services, you consent to this data processing.

SECTION 11 — FEEDBACK

By submitting feedback, reviews, or suggestions, you grant us a perpetual, worldwide, royalty-free licence to use this content for any lawful purpose.

You warrant that your submissions:

• Do not infringe third-party rights
  
• Are lawful and non-defamatory
  
• Contain no harmful or malicious code
  

We reserve the right to remove content that violates these Terms.

SECTION 12 — ERRORS, INACCURACIES & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, even after an order has been submitted.

SECTION 13 — PROHIBITED USES

You must not use the Services to:

• Violate any laws or regulations
  
• Harass, abuse, or defame others
  
• Upload malware or malicious code
  
• Scrape, hack, or disrupt the Services
  

Accounts breaching these Terms may be suspended or terminated.

SECTION 14 — TERMINATION

We may terminate or suspend access to the Services at any time.
Sections that by nature should survive termination will remain in effect.

SECTION 15 — DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the Services and products are provided “as is” and “as available”, without warranties of any kind.

Nothing in these Terms excludes guarantees that cannot be excluded under Australian Consumer Law.

SECTION 16 — LIMITATION OF LIABILITY

To the maximum extent permitted by law, Roovita Wellness, Shopify, and their affiliates are not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or savings.

This limitation does not apply where liability cannot be excluded under Australian Consumer Law.

SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless Roovita Wellness, Shopify, and their affiliates from claims arising from:

• Your breach of these Terms
  
• Your misuse of the Services
  
• Your violation of laws or third-party rights
  

SECTION 18 — SEVERABILITY

If any provision is held unenforceable, the remaining provisions remain in full force.

SECTION 19 — WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Roovita Wellness.
Failure to enforce any provision is not a waiver of rights.

SECTION 20 — ASSIGNMENT

You may not assign your rights under these Terms.
We may assign our rights at any time.

SECTION 21 — GOVERNING LAW

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict-of-law principles.

SECTION 22 — HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 — CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.

SECTION 24 — CONTACT INFORMATION

For questions:
📧 support@roovitawellness.com.au

MOBILE TERMS OF SERVICE

Last Updated: 19 December 2025

The Roovita Wellness mobile message service (“Service”) is operated by Roovita Wellness.

By subscribing to or using the Service, you agree to these Mobile Terms.

SMS CONSENT

By subscribing, you agree to receive recurring SMS messages, including:

• Order updates
  
• Account alerts
  
• Promotional offers
  
• Cart reminders
  

Messages may be sent using automated technology. Consent is not a condition of purchase.

COSTS

Roovita Wellness does not charge for SMS messages. Your carrier’s message or data rates may apply. Message frequency varies.

OPT-OUT

You may opt out at any time by replying STOP to messages or using the unsubscribe link provided.

A confirmation message may be sent.
If you subscribe to multiple SMS programs, each must be cancelled separately.

HELP & SUPPORT

Text HELP or email:
📧 support@roovitawellness.com.au

CHANGES TO NUMBERS

We may change the short code or phone number used to deliver messages. Messages sent to outdated numbers may not be received.

SERVICE LIMITATIONS

Wireless carriers are not responsible for delayed or undelivered messages.
We are not liable for delays, delivery failures, or actions taken based on SMS content.

PRIVACY

Your privacy is important to us.
Please review our Privacy Policy for information on how we collect and use personal data.